Upselling — increasing the value of your shopping cart by recommending services

Upselling is a functionality of the Droplabs system, thanks to which you can increase the value of your cart, as well as optimize the shopping path of your customers. Learn how to effectively use the recommendations of the service you currently added to your cart!

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Upselling is a functionality that at the same time advises the client on how best to choose the services so that visiting the attraction is a positive experience and is remembered for a very long time. And at the same time it is used to increase the value of the basket, that is, to increase the revenue of the attraction.

**An example of Upselling in the offer of Aquapark Reda.**

The upselling function allows you to promote the elements of the tourist attraction offer in many different ways. Among the most commonly used can be found:

recommending tailored services, that is, the so-called command of the elements of the offer, which in combination form a set. Among our customers, a great example is the use of upselling in the Tatra National Park, where a ticket to the tourist trails of TPN is recommended for the ticket for parking near the Morski Oka trail,
increase the visibility of the service is used for new, seasonal or promotional services. This type of use of functions perfectly represents the offer of the Reda Aquapark. When you add a ticket to the water park, a ticket to Gadoland and Papugarnia is displayed in the basket.

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It is also worth noting that it is possible to recommend services within a single facility, but they do not have to be assigned to a single channel. This adds some flexibility and convenience when creating an attraction offer, as you can recommend services that are not visible in the main offer of the store. For example, if you add an admission ticket to an attraction through upselling, you will be recommended a parking ticket, a food voucher or tickets for treatments that are not available in the regular offer.

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The configuration of the upselling is implemented by the Droplabs Panel. All you have to do is log in, go to the Sales Panel, then to Extensions and select “Resale Services”. After selecting the service to which the recommendations are to be connected, you just need to mark the after-sale service.

**Configuring after-sales services in the Droplabs Panel**

Upselling is an additional function, so if you are interested in including upselling in your facilities — write to pomoc@droplabs.pl.

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