Legal requirements when running an online store
The e-commerce business is subject to different legal regulations, due to its nature. If you have decided to open your online store, you are probably wondering what steps to take in the first place to make your online activity fully legal. Below you will find a list of requirements that form the basis for starting online sales.
Put relevant information about the company in the online store
When selling services on the Internet, you can not be anonymous, taking care of the transparency of the purchasing process and the rights of your potential customers. Therefore, your online store should contain information such as:
- the name of the company,
- NIP number,
- company headquarters,
- address of the company.
As a Droplabs customer, however, you don't have to worry about including the above information on the site. They will be generated automatically and will appear at the moment when the customer makes a transaction.
Share the terms and conditions of your online stores
The next step to starting a legal business on the Internet, that is, starting to run an online store, is to place the rules of the store. Terms and conditions are one of the basic things that should be in an online store due to the fact that it regulates all the conditions between you and your customer. The Regulations are a necessary element to fulfill the information obligations contained in the Consumer Rights Act. In addition, it is intended to protect you, but also the buyer in the event of possible disputes, therefore it cannot contain prohibited clauses. You can see the prohibited clauses on the website https://www.rejestr.uokik.gov.pl/.
Droplabs provides its customers with a template of the Online Sales Regulations, which, without unnecessary configuration, is connected to the newly created online store. However, it is you who will be the seller and the contractor of the service, so it is worth drawing up regulations that will relate strictly to your offer. You can easily put your own rules under your shop.
Inform about the processing of personal data
In accordance with Art. 13 of the Personal Data Protection Regulation of 25.05.2018 :
- If the personal data of the data subject are collected from that person, the controller shall provide the data subject with all the following information when collecting the personal data:
- your identity and contact details and, where applicable, the identity and contact details of your representative;
- where applicable, the contact details of the data protection officer;
- the purposes of the processing of personal data, and the legal basis for the processing;
- where the processing takes place on the basis of point (f) of Article 6 (1), the legitimate interests pursued by the controller or by a third party;
- information about the recipients of the personal data or categories of recipients, if any;
- where applicable, information on the intention to transfer the personal data to a third country or to an international organisation and whether or not the Commission has established an adequate level of protection or, in the case of a transfer referred to in Article 46, Article 47 or the second subparagraph of Article 49 (1), a reference to the appropriate or appropriate safeguards and information on how to obtain copies of the safeguards or where they are made available.
- In addition to the information referred to in paragraph 1, when collecting personal data, the controller shall provide the data subject with the following other information necessary to ensure the integrity and transparency of the processing:
- the period for which the personal data will be stored and, where this is not possible, the criteria for determining that period;
- information on the right to request from the controller access to personal data concerning the data subject, their rectification, erasure or restriction of processing or the right to object to processing, as well as the right to data portability;
- where the processing takes place on the basis of Article 6 (1) (a) or Article 9 (2) (a), information on the right to withdraw consent at any time without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal;
- information on the right to lodge a complaint with a supervisory authority;
- whether the provision of personal data is a statutory or contractual requirement or a condition for the conclusion of a contract and whether the data subject is obliged to provide them and what are the possible consequences of not providing the data;
- information on automated decision-making, including profiling, as referred to in Article 22 (1) and (4) and, at least in those cases, relevant information on the rules for such decision-making and the significance and anticipated consequences of such processing for the data subject.
- Where the controller intends to further process the personal data for a purpose other than the purpose for which the personal data were collected, he shall inform the data subject of that other purpose before such further processing and provide him with any other relevant information referred to in paragraph 2.
- Paragraphs 1, 2 and 3 shall not apply where and to the extent that the data subject already has that information.
For this purpose, for users of the Droplabs system, information about the processing of personal data and a link to the Privacy Policy has been included under the button directing to payment.
Inform the buyer that by placing the order he undertakes to pay
According to Article 17 of the Law on Consumer Rights, in the case of distance contracts concluded by means of electronic communication, the buyer must be informed that by placing an order he undertakes to pay for them.
Keeping in mind the convenience of Droplabs customers, we have placed a button in our system that obliges the consumer to make a payment, while also including information about the costs they have to incur.
Customize the offer to Applicable regulations
Having a legitimate online store is one thing. Another issue, however, is the legality of the offer you sell in the online store. Before creating an offer, it is worth finding out which products and services you can sell, and which are subject to appropriate restrictions. You can see the list of regulations on Goods excluded from online sales.
Regulations that directly relate to the sale in the online store
- Act on the provision of electronic services,
- the law on consumer rights,
- the law on the protection of personal data,
- telecommunications law.
- civil code.